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Forum: Gulf Stream Service

05-09-2007, 07:15 AM

Replies: 40

What's the Trick getting through to Gulf Stream???

Views: 38,386

Posted By movinsue

Gulf Stream Customer Service

Ron-that is so cool! I could do the sealing myself if it is a workable fix, even if it is interim! My Frank has good and bad periods and this is one of the bad ones, unfortunately. Gotta get him...

Forum: Gulf Stream Service

05-08-2007, 09:43 PM

Replies: 40

What's the Trick getting through to Gulf Stream???

Views: 38,386

Posted By movinsue

GulfStream Customer Service

Ron: Not yet. We just returned from the FMCA convention and a short trip afterwards. Our rig has just been moved to a vacant "snowbird" site on a concrete pad and we are now able to plan a repair. ...

Forum: Gulf Stream Service

05-08-2007, 10:18 AM

Replies: 40

What's the Trick getting through to Gulf Stream???

Views: 38,386

Posted By movinsue

Gulf Stream Coach Customer Service

This is further information to those readers who did not see the history of my previous multiple attempts to receive Customer Service...which is the subject of this thread. Be assured that I did,...

Forum: Gulf Stream Service

05-01-2007, 01:16 PM

Replies: 40

What's the Trick getting through to Gulf Stream???

Views: 38,386

Posted By movinsue

Gulf Stream (Gulfstream) Customer Service

This is a followup to my several previous posts describing the extraordinarily POOR Customer Service which I experienced with Gulf Stream aka GulfStream headquarters.

Per a suggestion from another...

Forum: Gulf Stream Service

02-15-2007, 05:14 PM

Replies: 40

What's the Trick getting through to Gulf Stream???

Views: 38,386

Posted By movinsue

GS Customer Service

GStream40-MUCH thanks for your assist on this confounding problem--made all the worse by lack of customer service attention by Gulf Stream Coach.

I noted that your coach is the same as ours,...

Forum: Gulf Stream Service

02-15-2007, 07:29 AM

Replies: 40

What's the Trick getting through to Gulf Stream???

Views: 38,386

Posted By movinsue

Gulf Stream Coach Customer Service

GStream40-I suspect that you may have hit on our problem. This would explain the slow, intermittent nature of the leaking defying the usual diagnoses.

I look forward to your photos and appreciate...

Forum: Gulf Stream Service

02-14-2007, 06:13 AM

Replies: 40

What's the Trick getting through to Gulf Stream???

Views: 38,386

Posted By movinsue

Customer Service

gstream40-your experience is quite interesting. The leaking in your MH was in the same place as ours-the inside corner of the kitchen slide. As soon as the leak was discovered, we kept the slide...

Forum: Gulf Stream Service

02-13-2007, 08:17 AM

Replies: 40

What's the Trick getting through to Gulf Stream???

Views: 38,386

Posted By movinsue

Gulf Stream Coach Customer Service

Since you asked....my warranty concern has to do with a design problem which has allowed water intrusion into my coach in the galley slide area. This has resulted in water damage.

My dealer, who...

Forum: Gulf Stream Service

02-12-2007, 08:35 AM

Replies: 40

What's the Trick getting through to Gulf Stream???

Views: 38,386

Posted By movinsue

Gulf Stream Coach Customer Service

mfa-you have a point. Others might have a great deal more tolerance for bad corporate behavior than I do. "How much effort is enough" to get attention and service resolution from a company you...

Forum: Gulf Stream Service

02-10-2007, 04:33 PM

Replies: 40

What's the Trick getting through to Gulf Stream???

Views: 38,386

Posted By movinsue

GS Customer Service

Thanks, Charlie for your comments.

I might normally pursue GS in my matter and appreciate your support, but GS has "told" me--at a management level--that I am not important. Mr Donati, I...

Forum: Gulf Stream Service

02-09-2007, 08:01 PM

Replies: 40

What's the Trick getting through to Gulf Stream???

Views: 38,386

Posted By movinsue

Customer Service?

I own a 40+ foot diesel pusher quad slide which I purchased "used" with less than 5K miles on it. I attempted to reach GS's Customer Service in Oct 2006 with an "out of warranty" concern. Of...

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