Frank, I'm nerved up just reading your post. I have to say there is no excuse for not returning calls or e-mails. Just a thought, try calling Mona at Gulf Stream. (800-289-8787 ext.3499). I don't know if she is your region or product rep, but she has been very responsive to me. If I don't get her when I call she always calls me back. Charlie
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2007 Tour Master T-40C
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