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Old 02-11-2007, 08:15 PM   #10
mfa
Senior Member
 
Join Date: Sep 2006
Posts: 305
Default Re: GS Customer Service

Quote:
Originally Posted by movinsue
Thanks, Charlie for your comments.

I might normally pursue GS in my matter and appreciate your support, but GS has "told" me--at a management level--that I am not important...

I will never be a First Owner of a GS product. Though I enjoy my RV tremendously and have found it to be well-constructed, GS has demonstrated a shockingly cavalier attitude toward continuing customer support. I choose to take my chances on another manufacturer for a future purchase.
What was your "out of warranty concern" about? I think I count 2 phone calls & 3 e-mails on your part and you're ready to dismiss a company that built the well-constructed RV you have enjoyed tremendously. Seems like it would be worth phoning someone else to me.
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