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Old 09-16-2010, 07:05 AM   #23
David Bott
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Join Date: Mar 2008
Location: Hilton
Posts: 382
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IMHO, with GS, it all came down to Customer Service and MOSTLY QUALITY CONTROL! While most of the employees wanted to offer help and did when they could, it seems that the company was not so helpful. Their are a lot of great people at GS that has helped us, Dave, Cindy, Pauline, & Millie to name most.

But what I feel hurt GS the most, was the pure lack of care when it comes to the build process. No standards it seems. No QC it seems. A total lack of respect for the money being spent for their product.

Such a shame, for we now love our TM, seeing we did all the fixup that should not have been in the first place, but will look to Newmar we think for the next coach if and when that day comes. Also looking forward to seeing what the new Nexus comes up with, for the good people from GS that left are building that company. And being customer centric will be the goal.
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David
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'08 Tour Master T40B
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