Gulf Stream Owners RV Forum - View Single Post

KentuckyCamper · 07-05-2009, 08:25 PM

Hello all
New here and would like to share some info with you all. I purchased a new Mini SL last year and have had nothing but problems with it since. Out of the last year that I have owned it, it has been in the shop for almost 6 months for warranty work. That is 6 months out of a year warranty!!! And Gulf Stream will not even talk to me about extending the warranty!! Crappy!
It has been in the shop for a multitude of problems, and is going back in tomorrow!!!!! If I would have known the poor quality of this TT, I would never have bought it. There was no kind of QA before this thing left the factory. And to top it off, getting parts for it have been like pulling back teeth!!
And to add insult to injury, the dealership performing the work has been very unprofessional and performing sub-standard work!!

At this point I am wishing I would have bought a used TT or even kept my old pop-up camper.
The list of problems was a fairly long one, with the major ones being a water leak in the plumbing that required the replacement of some of the cabinetry, pop out door seal leaking (still not fixed), fabric boot not fitting correctly on the pop out (also still not fixed), and the grey/black level sensors not reading correctly. The rest of the problems were relatively small problems, but should have been caught at the factory with a good QA procedure in place.
Such a let down as my first new TT, and this will be the last new one I ever buy. Damn a warranty if the thing is going to sit in the shop for 6 months out of the 1st year, and eat up half my warranty. The warranty runs out the end of the month, so Im trying to get all the things complete, or atleast identified so they will be fixed under the warranty!!
Not a happy camper!!!!! Pretty dissillusioned and jaded with the Gulf Stream company!!!

07-05-2009, 08:25 PM	#1
KentuckyCamper Junior Member Join Date: Jul 2009 Posts: 2	Gulf Stream Mini SL Hello all New here and would like to share some info with you all. I purchased a new Mini SL last year and have had nothing but problems with it since. Out of the last year that I have owned it, it has been in the shop for almost 6 months for warranty work. That is 6 months out of a year warranty!!! And Gulf Stream will not even talk to me about extending the warranty!! Crappy! It has been in the shop for a multitude of problems, and is going back in tomorrow!!!!! If I would have known the poor quality of this TT, I would never have bought it. There was no kind of QA before this thing left the factory. And to top it off, getting parts for it have been like pulling back teeth!! And to add insult to injury, the dealership performing the work has been very unprofessional and performing sub-standard work!! At this point I am wishing I would have bought a used TT or even kept my old pop-up camper. The list of problems was a fairly long one, with the major ones being a water leak in the plumbing that required the replacement of some of the cabinetry, pop out door seal leaking (still not fixed), fabric boot not fitting correctly on the pop out (also still not fixed), and the grey/black level sensors not reading correctly. The rest of the problems were relatively small problems, but should have been caught at the factory with a good QA procedure in place. Such a let down as my first new TT, and this will be the last new one I ever buy. Damn a warranty if the thing is going to sit in the shop for 6 months out of the 1st year, and eat up half my warranty. The warranty runs out the end of the month, so Im trying to get all the things complete, or atleast identified so they will be fixed under the warranty!! Not a happy camper!!!!! Pretty dissillusioned and jaded with the Gulf Stream company!!!