I am sorry to hear you are having problems. I think you have been given very good advice so far. I also have a Crescendo. I just want to wish you luck with yours. I am sure you will be able to work things out and then be happy with the coach. I would suggest an electrical monitor of some sort. I have a 50amp surge guard and it has saved me a few times already. I also have a inverter that monitors the incoming current and protects against surges.
Good luck and Happy Camping.
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2005 GS Crescendo (8356) w/2003 Wrangler toad
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