Welcome Carol & Chuck! I was at the factory in March tours were at the end of the work day then. As far as work done at factory I was told it was not done there any more they sent me to Master Tech about 20 miles away in Elkart was able to stay in coach at nite and left by 7:30 am so they could work on it. They put it back outside each nite and pluged it in. They have 50amp hook up and a dump station plus wi-fi!!
Earl
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