[Nanaeve]

I too am extremely disappointed with GS Service, having sent numerous E-mails, 2 certified letters, numerous calls to Chris, and never have had a SINGLE bit of reply from GS. My unit sits now for almost 5 weeks and nothing from GS. The authorized repair facility sent them a list of needed repairs, I have a copy and they have told them to fix small things but seem to be ignoring the big "READ 2 leaking Slides" and now I'm going for replacement under the California Lemon Law. Seems they were happy to get the money for the sale, but service is not a strong point, just hope we can get one that doesn't leak like this and then get things taken care of by the extended warranty by a local shop that actually cares. How does a company stay in business with such poor/ none exesitant service?