Gulf Stream Owners RV Forum - View Single Post

Elise · 07-23-2008, 03:19 PM

We bought our unit in March of this year, 2008, and have yet to have a few of the quality control items addressed. We used email and telephone calls and we are passed from rep to rep, only to put off again and again. (Oh, yes, the parts are on their way to you, we were told at one point. After waiting for weeks, we called to find out they weren't even authorized yet.) We've sent pictures of the problems, we've had our service dept. call and send emails, and we just get the run-around. I doubt, at this point, that we'll ever be Gulf Stream customers again, and will certainly advise others likewise.
Anyone have any ideas, advice? The name of a good lawyer perhaps?

07-23-2008, 03:19 PM	#9
Elise Junior Member Join Date: Mar 2008 Posts: 15	having trouble getting help We bought our unit in March of this year, 2008, and have yet to have a few of the quality control items addressed. We used email and telephone calls and we are passed from rep to rep, only to put off again and again. (Oh, yes, the parts are on their way to you, we were told at one point. After waiting for weeks, we called to find out they weren't even authorized yet.) We've sent pictures of the problems, we've had our service dept. call and send emails, and we just get the run-around. I doubt, at this point, that we'll ever be Gulf Stream customers again, and will certainly advise others likewise. Anyone have any ideas, advice? The name of a good lawyer perhaps?