Gulf Stream Owners RV Forum - View Single Post

mtollin · 06-11-2005, 07:08 AM

All I know is it's been 5-6 months and my BTC is still going in for repairs. Pretty much you name it, I've had it. Main door won't close properly (still), plumbing from shower leaked into living area, shower curtain installed backwards, TV cables not hooked up, crack in shower skylight, tank levels wrong, Sofa bed collapsed, sqeeking overhead, dented window frames, closet hooks falling off, antenna leaks, fuse box cover wouldn't stay on, blown fuses, missing part covers, steering wheel at 90 degree angle, fresh water tank overflow, body paint came off with sticker removal, back up driver warning beeper wired to outside of RV, leaking basement doors....

My list AFTER the PDI list was arround 27 items! All but about 5 took AT least 2-3 attempts.

I think I'm back down to 5 still not repaired. It's hard to go camping when you have to put it in for repairs every other week, and I'm not kinding! When I called Gulfstream to check on weight limit on sofa bed after it fell over on my son, they couldn't answer it and never called me back with the answer.

What a shame, we like the RV, and everywhere we go people ask about it and want to see it. At this point you would think my parts would be expedited and they would pick it up and deliver it back to me just for the inconvenience. The time I have had to waste is unbelieveable and one time it was at the dealer so long we lost one of our vacations.

Dealer finally figured out the had service issues too, and has changed around some of the employees, particularly after I pointed out I had an appointment and my RV was still in the shop 6 weeks later, and then returned to me damaged. He did fix the dents, all though one basement door he broke won't close properly anymore. Guess it goes on the list.

Next time Consumer reports picks a best buy they should actually use it for a while, not take a "cherry" sent to them by the factory.

06-11-2005, 07:08 AM	#1
mtollin Junior Member Join Date: Jun 2005 Posts: 1	List is so long... All I know is it's been 5-6 months and my BTC is still going in for repairs. Pretty much you name it, I've had it. Main door won't close properly (still), plumbing from shower leaked into living area, shower curtain installed backwards, TV cables not hooked up, crack in shower skylight, tank levels wrong, Sofa bed collapsed, sqeeking overhead, dented window frames, closet hooks falling off, antenna leaks, fuse box cover wouldn't stay on, blown fuses, missing part covers, steering wheel at 90 degree angle, fresh water tank overflow, body paint came off with sticker removal, back up driver warning beeper wired to outside of RV, leaking basement doors.... My list AFTER the PDI list was arround 27 items! All but about 5 took AT least 2-3 attempts. I think I'm back down to 5 still not repaired. It's hard to go camping when you have to put it in for repairs every other week, and I'm not kinding! When I called Gulfstream to check on weight limit on sofa bed after it fell over on my son, they couldn't answer it and never called me back with the answer. What a shame, we like the RV, and everywhere we go people ask about it and want to see it. At this point you would think my parts would be expedited and they would pick it up and deliver it back to me just for the inconvenience. The time I have had to waste is unbelieveable and one time it was at the dealer so long we lost one of our vacations. Dealer finally figured out the had service issues too, and has changed around some of the employees, particularly after I pointed out I had an appointment and my RV was still in the shop 6 weeks later, and then returned to me damaged. He did fix the dents, all though one basement door he broke won't close properly anymore. Guess it goes on the list. Next time Consumer reports picks a best buy they should actually use it for a while, not take a "cherry" sent to them by the factory.