Gulf Stream Owners RV Forum - View Single Post - Domestic RML8555 Refer- Poor Design

jamesg · 10-16-2015, 03:20 PM

My Visa (now renamed Vista) TT has a Dometic RML8555 refrigerator. It is out of warranty at this point. It truly has never cooled well, especially over 80F. It frosts so quickly that we must defrost every few (4-5) days. Last defrost it just quit. In 45 yrs of RV'ing I never had a refer issue. Dometic knows this is a bad design since they dropped it. I found blogs where other manufacturers, notably Escape, went after Dometic and are now asking their owners to contact them and they can get a replacement model from Dometic (all-new design) for the cost of the r&r to the owner for poor performance alone, much less quit, regardless of warranty status!

All I got from my dealer and Gulfstream is "sorry out of warranty" even though I provided copies of the other blogs and forums.

Domestic shunts me off to their 'factory authorized' repair site and so far none of the 4 I contacted will give me an appointment. Yes,I have been calm, polite and friendly through all this. Guess future purchases will be well vetted and made with people who care. Also guess I have a Norcold in my future.

10-16-2015, 03:20 PM	#1
jamesg Junior Member Join Date: Jun 2015 Posts: 4	Domestic RML8555 Refer- Poor Design My Visa (now renamed Vista) TT has a Dometic RML8555 refrigerator. It is out of warranty at this point. It truly has never cooled well, especially over 80F. It frosts so quickly that we must defrost every few (4-5) days. Last defrost it just quit. In 45 yrs of RV'ing I never had a refer issue. Dometic knows this is a bad design since they dropped it. I found blogs where other manufacturers, notably Escape, went after Dometic and are now asking their owners to contact them and they can get a replacement model from Dometic (all-new design) for the cost of the r&r to the owner for poor performance alone, much less quit, regardless of warranty status! All I got from my dealer and Gulfstream is "sorry out of warranty" even though I provided copies of the other blogs and forums. Domestic shunts me off to their 'factory authorized' repair site and so far none of the 4 I contacted will give me an appointment. Yes,I have been calm, polite and friendly through all this. Guess future purchases will be well vetted and made with people who care. Also guess I have a Norcold in my future.