View Single Post
Old 04-19-2017, 01:12 AM   #1
supertramp
Junior Member
 
Join Date: Jan 2017
Posts: 3
Default Samsung MR1032BB RV Microwave Recall

I just purchased a 2004 Gulfstream TT that spent 3/4 of its life in storage almost everything inside is like new I found 2 recalls on the (Dometic Fridge that's being fixed) 2 the microwave a Samsung that apparently can turn on without warning and burn the camper down! I verified it b
With the model and serial through the NHTSA and Samsung, my problem is Samsung is giving me a hard time at first they kept demanding a invoice for the microwave itself, I finally got them to understand it was factory installed, now they want to give me $200 to cover the cost of it's replacement but I can't find a similar unit for less than $299.00 plus labor, unless I mysteriously come up with the original sales receipt (I did send them a copy of the title and a photo of the Gulfstream sticker showing the appliances installed by GS) has anyone ever dealt with Samsung apparently almost all Samsung RV Microwaves were affected and I don't think they tried very hard to contact the owners. I don't know we're to fo next with this if I take the$200 I still have to pay at least $100 to replace a almost new working microwave, Samsung said they can no longer fix it because it's too old and they don't make anything similar anymore, so they would only pay me to replace it, but it seems they will only give me 2/3 of what it would cost,

Just in case anyone else here has a recalled microwave it's a Samsung MR1032BB the recall is listed at Samsung site @. http://www.samsung.com/us/otrrecall/
Check yours they might owe you a money also we could band together to get them to do the right thing, they want to treat this like it's a countertop microwave you buy for your home when in fact it's no different than the airbag recall, they are supposed to remedy it at no cost to the end user regardless of how many owners there were (they also have tried to say I am not qualified because I'm the second owner of the RV)
supertramp is offline   Reply With Quote