Hey Eric...
I might be the most ON GRID person in the entire RV Industry.
You didn't even include all the emails in this post. I replied to you on March 3rd and that was the last I had heard from you. In fact, you sent me an email at 9:14pm and I responded to you at 9:20pm. SIX MINUTES. That was the last time I received an email from you and hardly seems like not responding to you for 3 weeks. When is the last time you received an email response from a company in 6 minutes?
Yes, I do match Hensley USED pricing with a NEW 3P hitch. You were told that at least twice in the entire thread of emails. The last email you posted above, which wasn't the last email in the conversation, you were told that.
I am also available any time I'm awake on my cell phone. You conveniently deleted the last line in my signature in the email you posted above that provides my CELL NUMBER and an invitation to call me any time. Why is that? Maybe to make me look more "slippery" in support of your post?
My customer service and responsiveness to anyone can easily be Googled and read about on a number of forums and in many reviews. Again, there's always the cell phone. It is with me at almost every waking moment of my life.
COMPLETELY ON GRID.
Like I said before... I don't play pricing games. I have more than enough business without "blowout pricing" every other day and selling used hitches.
My pricing is clearly listed on my web site for all to see. In the interest of customers not being stuck with USED hitches that have been "remanufactured" or "reconditioned" I DO match the Hensley used pricing. The fact that they change it like the weather is the reason I have to see an email quote from them. You never did send that to me but I was still offering you a NEW hitch at the USED price.
We also do not sell at $1995 "all day long" on eBay. We get VERY FEW used hitches that we sell on eBay. Again, used is the operative word there.
Just thought I should clear up your "mystery" you found. There's really no mystery. I answered every email you ever sent me in a VERY timely manner. I also provided my cell phone on every one of those emails.
I'm sorry you got stuck with a used hitch at that price.
Good luck with your orange hitch.
Sean Woodruff
"The most ON GRID, omnipresent business owner in the RV Industry"
24/7 800#, Cell phone, Text, e-Mail, web site contact form, Forums, Facebook, Twitter, LinkedIn... all with my REAL NAME