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Old 10-31-2007, 04:58 PM   #1
Curt Krueger
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Join Date: Aug 2007
Location: Modesto
Posts: 50
Default Michelin Tires

I have a 2005 Crescendo, Freightliner chassis, Cat C7. I noticed cracks starting to appear around the entire perimeter of the front tires, at first only on the fronts, then I noticed the rears starting to crack.
I placed a call to Michelin customer service, was directed to take MH to local dealer for examination. Tire Mfgr. Date code is 13/07. Tires have 29000 miles on them. 8000 when I purchased MH, 20000 put on by me.

Dealer called Michelin to report condition of tires and tread depth, Michelin told dealer to discount and replace all six tires. I figured they would give me a $100.00 credit for each tire. I was pleasently surprised that Michelin agreed to replace all the tires for under $900.00. I paid $1300.00 total which included all the mounting, balance, and taxes.

Now that is what I call customer service. They sure got a loyal customer out of this deal from me. What great factory support.


Curt
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2005 Crescendo triple, 2000 Blazer toad, Brake Buddy,DW,2 cats and lots of patience
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