Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
Gulf Stream Owners RV Forum
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 12-03-2011, 01:20 PM   #1
Dontexas
Junior Member
 
Join Date: Oct 2011
Location: Harlingen, Texas
Posts: 22
Default Good customer service experience

In October we purchased our TT from Terry Vaughn RV in Spring, Texas. Sale was very smooth, had negotiated price and trade in of 05 Fun Finder T139 before trip up to Spring (Houston) from Tropical Texas.

There was some damage noted to the Dinette during the PDI that was brought up by the PDI guy at the dealership. Repairs were going to require ordering parts from Gulfstream. We took delivery, they ordered the parts and we returned home.

There are no Gulfstream dealers in the Rio Grande Valley, so Gulfstream said find a local shop to do the work and they would pay them direct. Swenson RV said they would do the warranty repairs, which were completed and all is looking good. Also had Swenson install ceiling exhaust fan and battery cut-off.

Terry Vaughn RV, Gulfstream, and Swenson RV all were very professional and I am very pleased with the outcome. Getting good customer service from anyone these days is tough. Having 3 companies working together like this is unheard of.

Just wanted to let everyone know that good results can be had, and I am very grateful to everyone concerned……. Don Myers…..
__________________
Don & Donna Myers
Harlingen,Tx
2011 Amerilite 16BHC
Dontexas is offline   Reply With Quote
Old 09-11-2014, 12:07 PM   #2
cankicker
Junior Member
 
Join Date: Sep 2014
Posts: 17
Default Re: Good customer service experience

We bought our 17RWD from OHRVS in Findley Ohio. It was a great experience, Mike from sales and Brody in service were also outstanding.
No haggling, no issues. Would use them again even though it's a 9 hour drive from Maryland.
cankicker is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Customer Service ken white Gulf Stream Service 21 01-19-2013 06:20 PM
Customer Service Issues wja61 Class A 2 05-02-2008 04:09 PM
Customer service problems SueMac Gulf Stream Service 6 08-23-2007 08:52 PM
Good service tonigil Gulf Stream Service 0 07-08-2005 07:51 PM
very good customer service experience silverado1 Gulf Stream Service 0 06-14-2005 04:46 PM

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 12:59 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
×