View Full Version : back up monitor jennson vr187

12-02-2008, 08:43 PM
has anyone had any problems with this unit? I am on my 4 one in 15 months. the first the monitor quit next the cd player never worked from day one, monitor quit after 5 months. I am not too happy with this system.

01-08-2009, 03:04 PM
I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers and the Voyager brand of observation monitors and cameras. At ASA, we strive to provide excellent customer service and product satisfaction and would like to offer some assistance in this matter.

I would like to express our sincerest apology for the difficulty you have experienced with your JENSEN VR187. We would like to offer an upgrade to your VR187 and have several options available that may work. I am confident this would greatly improve your overall satisfaction and and confidence in the system. Please feel free to contact us at 1-877-845-8750. We are available M-F 7:00AM till 6:00PM EDT.

We look forward to hearing back from you.

JENSEN and Voyager Tech support Team

02-13-2009, 02:49 PM
I am also having problems with this unit. I am about to have my third one changed out in my unit. The previous post appears to be a sales pitch from an on line store. I sent them a note and got a repy to contact ASA electronics, so I suspect they would be of no help. The original poster could answer if he got any satisfaction from them.