wsearfoss
08-25-2009, 08:25 AM
My son and I filled the fresh water tank so we could sanitize the system. The tank was slow to fill and the water kept running out the fill port. After it finally filled I was going under the trailer to open the drain valve. Suddenly the tank fell from the trailer missing my head by a couple inches.
The tank was being held up by a sheet of black corrugated plastic. It appears that there are strap marks on the plastic where straps once held everything up under the trailer. Incidentally after it fell I noticed that the fill line was pinched between the over flow and drain valve preventing water from filling the tank quickly which caused the water to back up and run out the fill port
We have been customers of the dealership since it opened; we are not whiners or complainers, so I called the owner of the dealership and informed him of the incident. He apologized profusely and asked me to take it down so he could fix it. So now I get to tow it down to the dealer at 8 MPG and in order to do that he recommended I disconnect and remove the tank. I strongly impressed on him that had this happen while driving it would have caused an accident and possible loss of life. Had this happen at a campground I would not have had a way to move the trailer from the spot.
Had the dealer made a ?house call? I probably would not be angry right now. Guess I need to take a vacation day from work to ?work on the camper?.
I will keep you all posted on how well the dealer satisfies the situation.
The tank was being held up by a sheet of black corrugated plastic. It appears that there are strap marks on the plastic where straps once held everything up under the trailer. Incidentally after it fell I noticed that the fill line was pinched between the over flow and drain valve preventing water from filling the tank quickly which caused the water to back up and run out the fill port
We have been customers of the dealership since it opened; we are not whiners or complainers, so I called the owner of the dealership and informed him of the incident. He apologized profusely and asked me to take it down so he could fix it. So now I get to tow it down to the dealer at 8 MPG and in order to do that he recommended I disconnect and remove the tank. I strongly impressed on him that had this happen while driving it would have caused an accident and possible loss of life. Had this happen at a campground I would not have had a way to move the trailer from the spot.
Had the dealer made a ?house call? I probably would not be angry right now. Guess I need to take a vacation day from work to ?work on the camper?.
I will keep you all posted on how well the dealer satisfies the situation.