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Old 04-10-2007, 11:34 PM   #14
bad42
New Member
 
Join Date: Feb 2007
Location: Hawkins
Posts: 4
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NO WAY.

This is my fourth motorhome, (first GS). I understand that there are going to be some issues with a new purchase. My concern is the lack of support from the manufacturer.

It appears that calls to the customer service line are being screened because no one answers the phone directly, forcing you to leave a voice message. Call backs, when they occur, are less than prompt.

Additionally, in two cases that I'm aware of, dealers are reluctant to perform warranty work that requires any investment in time and materials. Supposedly Gulfstream frequently lowballs them on reimbursement.
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Bill

Donna, navigator
2007 Sun Voyager 8389MXG, Steer Safe, ULTRAPOWER, Ultratrac Bar's, CAI, Taylor Extreme's, Bilstein's on front, Koni 90's on rear
06 Saturn Vue, Falcon II, Brake Buddy
FMCA 365149, IRV2
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