For my money I would stick with the manual! This past Sept. we were next to a MH with a new automatic awning we had heavy rain and it did not dump water or retract just bent couldn't be retracted had to be removed before he could move the MH so for me it's manual! As far as which brand I have had good luck with both as a matter of fact I have both brands on this Sun Voyager as A&E didn't make a window awning that would fit it. Good Luck and sorry to hear about your problems!
Earl
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