[David Bott]

Yes, it is TOTALLY AMAZING what you sometimes need to do in order to get customer service. I mean, to be able to ask a question about how something should work or does work should be something they SHOULD be able to help with without question.

Do they not have a customer service department?

I mean, it is also amazing that I am finding that coaches are not even wired the same...or should I say...wired incorrectly. But being able to verify proper operation, something that someone at GS should be able to answer, we seem to have to come to each other to check each others coaches.