[CraigS]

Now a comment about Power Gear. Anyone who calls their customer support number will hear the following recorded message: "Thanks for contacting Power Gear. If you are a customer, contact your dealer. If you are a dealer, call our dealer support number". The answering system then hangs up. I must admit, this message did not sit well with me.

Power Gear insists they are now a component provider to MH manufacturers. As such, they have stopped dealing with MH owners directly, believing that manufacturers and dealers should deal with owners.

Power Gear doesn't want to hear from me, so please pass this on through your dealer if you have a chance: No motorhome I buy in the future will have Power Gear components. Not because their products are good or bad. It's about a principle: If they won't deal with me, I won't buy from them.

The fix to my problem came for users and not Power Gear. Am I being unreasonable to expect a manufacturer to talk with their customers?