[SueMac]

We received a letter from GS giving us the info on who our customer rep was and to contact her if we needed anything. I sat down and wrote her a 3 page letter. A day later I received a phone call from GS from another gal in CS asking if I received the letter and did we have anything that GS needed to be made aware of.

I was polite but spared no details on how badly our Super Nova was assembled. By tomorrow they should receive my letter about all the problems with this coach. I now have this gals email address and if I don't get a call back after she reads the letter she'll get it along with more added to it by email.

Hopefully they will be responsive and will resolve the many production issues of this coach.