Carol, I really hate to hear things going wrong. Takes all the fun out of RVin". I had trouble figuring out the convection oven myself, but once I got out the manual (Last resort for a guy), I finally got it to work.
The cable ... are the cable connections hooked up correctly?? If you have the Wineguard center the cables on the back have to match the buttons on the front. Also are the cable and/or satellite wires crossed??
I hope everything gets straightened out for you,
Best Regards, Clyde
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