Hi Jill,
We had problems from the time they delivered it to us. They swore up and down they would take care of everything even though we were leaving the area as we had reservations in Texas. The basement door latches were installed out to far and every time the doors were opened and closed they hit the latches hit the doors and almost all of them have dings on the outside panels. 2 of the basement doors won't open all the way as it seems they are hitting the slide out. We bought this MH in FL. We had wind noise all the way from FL to TX and the GPS system did not work ( we had to send it back to Lorance and waited 3 wks for new one). When we arrived in TX, we hooked up the cable and it didn't work. Thinking it was the cable at the site (couldn't be the MH as it was new...) we ran a cable from the cable box through the window and we got cable. So, there we were...a new luxury MH with a cable cord running out our driver's window! We got the dealer to contact someone in our area to come a fix it and they did..somewhat. The wiring was wrong in the basement. We then had a water leak in the bedroom vanity sink with water damage to the wood, shower head leak, kitchen faucet needs replacing, moisture in the rear lights, steering wheel is not straight and needs to be looked at by frightliner, you have to hold the directional when you want to turn/signal...... When we left TX not only did we have the wind noise at the entry door,but air is coming in through the slide! They replaced a cracked tile in the floor but did not grout it! Well, there are more things but you get the picture. Oh well ..
Hopefully, Indiana won't give us the runaround.