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Old 01-16-2008, 07:09 PM   #11
Texas TC
Senior Member
 
Join Date: Apr 2007
Posts: 444
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Scott is a great find. Every time I have asked him for assistance, he has been great about getting the problem to the proper department and subsequent resolution. He is also good about keeping you informed on the progress of the situation. I think he is a dedicated GS VP trying his best to do what is right for us, the GS owners family. I only communicate with him through email because I know he must be a very busy individual. Email allows him to work on the problem at his schedule and not be encumbered by lengthy phone calls. I only hope he stays with GS and does not get overloaded with our problems to the extent he cannot give great service. I do not contact him with routine issues, only when there seems to be a communication issue between GS and my dealer.



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