[Nanaeve]

After spending 6 1/2 weeks waiting for GS to reply to a GS Service center request for info to repair / adjust our leaking slides (Which GS refused to do!) I too, looked into the BBB system. Seems that as they, GS , don't belong (READ DON'T CARE!) the BBB in thier area has no power to do anything except pass along the info. Our conversation with the BBB was that many people just don't bother to file after finding out GS doesn't belong as its just something more to do with GS not having to respond. Here in California the State has a arbertration board that you can file a complaint to and we are now waiting to see what happens there, but having had our 2009 GS Endura 6341 on the International chassis since 16 Feb 09 and not ever had the oppertunity to use it as it gets soaked inside from the leaking slides,we have not ever had a response from GS to any E-mails, 3 Regestered Letter, and numerous phone calls, all to voice mails with no return calls, I am open to all suggestions now. We did a do- it-yourself mold test on the mold in the slides carpet and are awaiting the results but ther seems to be no other recourse then a lawyer at this time, as the dealer can't get GS to do anything to fix the problem.