Sadly, customer service has never been GS's forte. I have found this forum to be the best source for any information I need on my GS. It should not be that way, but since it is, thank you for posting the results of your endeavors. It helps to keep the rest of us aware of potential problems with our coaches.
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Safe Travels
Rick
07 TM 40D;ISL 450 Cummins(upgraded). Very happy w/coach
Gnarly toad to scoot around.
Geocaching, hiking, fishing, National Parks, Civil War sites.
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