When I purchased my 199RK new, I got it home and found that the antenna would not pick up one radio station, nor one tv station. I told , multiple times, the salesman that this SHOULD have been found during dealer prep, that I PAID for. We went round and round and finally THEY sent a truck and took my trailer to their shop (2 3/4 hours away) and fixed this issue along with another one that should have been found during my paid for dealer prep. They were assholes about it, and must have got tired of my rightful bitching, at least my useless salesman Brian was, and when done, they even towed the trailer back to my house. I am very happy and since then, they have gotten a different service manager and this guy is on top of things. If it is something that should have been found in your dealer prep, keep on them about it and don't do work yourself until the warranty is up.
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