[gsadmin]

If the dish is not locking, then it is something with the dish itself and you will need to call Winegard Support. These dishes will lock on without having a receiver attached. If it never locks on to any satellite, there is no reason to bring out a DirecTV tech until that is resolved.

Make sure that there are no trees, poles, or other obstructions around your coach. If there are any, move the coach to a parking lot or empty field and try again. Eliminate any variables. If yous still cannot get the dish to lock on to any satellite, you will need to call Winegard support. If it is out of warranty, then you will most likely have to have a winegard experienced tech (not DirecTV) come out and service the unit - possibly reprogramming the firmware on the dish itself.