Re: slideout leak
We purchased a 2014 Conquest 255BH August 10, 2013 and we had he dealer deliver it to our campground were it is now plumbed and setup seasonal. Labor Day weekend is the second weekend we have been there and we found a severe leak in the slideout at the bottom corner. (Can email photos) the rubber gasket appears to have been cut and there is a TON on silicone. There is also a bottom rail in that area that seems to serve no purpose. The only reason it seems to be there is acting like a gutter so the water doesn't track under. It appears the only thing this "track" does is catch water and run it into the camper. We checked the level of the camper to make sure it did not settle and it is spot on. Also noticed during when it rains the water seems to pool in the center of the gutter just above the slideout and does not appear to be pitched. No water ruining out the ends and it is not clogged. We had no choice but the bring the slideout in because the water was flowing in. When I looked under the slideout from the inside, it appears the mount bolts were never completely secured!
We called our dealer, they were very rude and said to get it back to them if we want something done about it. We have found this dealer to have MANY complaints! 1. The camper is now setup seasonal and we paid to have it plumbed. 2. We had to have the dealer deliver it because we have no way of pulling it and never had an intention of doing so.
These issues should be under warranty. That being said, can we use another authorized service repair center? There is one 25 minutes from our site with a good reputation and they do make onsite service repairs.
We are first time camper owners and this is all new to us
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