Slide Out Adjustment
Attached is the service info for the hydraulic system on my 2005 UltraSupreme. You can see what it takes to make adjustments to the slides. If you are not mechanically inclined, do not have the tools or the time, then take it to someone who knows what they are doing.
On my living room slide the bottom moves first to climb over the teflon strip along the edge of the floor. As the slide moves in, the centre of gravity changes and then top will fall forward and come in. The top will hit the outside wall first and then the bottom will be pulled in. As mentioned elsewhere, what is happening on your unit is standard, except for the bottom not coming in fully..
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