[cd6400]

In my opinion, customer service starts with the dealership. To have your unit at the dealership for repairs for 4 months is also a direct reflection on the dealership as well. Can't imagine that the part you are so patiently waiting for is unique to GoofStream. I'd be writing up the dealership as well. OBTW, your right on, GoofStream customer service is just not customer service....to me its the sign of a dying company.....or one that doesn't deserve to be in business.