[David Bott]

I very much know the impact people have on sales and companies. You see, I run the largest on-line Audio/Video website and can tell you, what people say make a difference. But what makes a bigger difference is what the company does to support the consumer.

As mentioned it is not the old day of you needing to find someone to ask about something. In this case, an RV. Now they go looking and find places like this. As such, customer service and support now have become the key to a company like never before.

I hope when we get to the Back To Home really next month that I may be able to talk to someone at GS that actually understands this.

I want to see GS succeed like never before. But it all starts with the service.