[Arthur Hayes]

My experience has been very good with the factory and service Representatives. I have only been a Gulf Stream product owner a little over a year. I wasn't impressed with the service in the beginning, but as time has passed it had gotten much better. In the beginning you could never get a live person on the phone, only could leave a message and that was rarely returned. Now someone actually answers the phone and I have had good results with e-mail as well. I do hope that this will continue in the future.