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Old 04-19-2008, 02:58 PM   #22
David Bott
Senior Member
 
Join Date: Mar 2008
Location: Hilton
Posts: 382
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Well I must say that the time it takes even to get the OK to fix something is very very poor.

Our NEW Tour Master has been at the shop now for a week and 2 days and NO WORK has been done yet on it as they do not have the OK's needed to do said work.

THIS IS A NEW UNIT....IT SHOULD NOT HAVE BEEN DELIVERED TO US LIKE THIS IN THE FIRST PLACE FROM GULF STREAM!!!!! (I DO NOT FAULT THE DEALER...I FAULT GULF STREAM.)

Be it the way the industry is does not make it right. Gulf Stream, stand up and be proud of what you make. Be different by actually caring what comes off your line. So far, I have not even gotten a sorry out of GS.

Yeah, yeah, I have heard that it is like this for any manufacture. DO NOT CARE! It should not be plain and simple. Why just be part of the crowd when you can stand out from it???

When a speaker is put in EVEN THOUGH IT IS DAMMGED, that is not right.
When a screw is put though the wall in the wrong place and it comes out the other side, that is not right.
When a cargo door open while driving, that is not right. (Two different doors mind you.)

It goes on and on. We can not wait to get to the Back Home rally so we can actually get to see the GS people that build these and ask where the pride is. Or maybe we just try to get in to see the man himself.

We have not been able to use our new RV at this point.

The best thing so far are the nice people we have met on-line here.
__________________
David
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'08 Tour Master T40B
MBE900 Diesel (Mercedes)
08' Saturn Outlook Toad
"To Boldly Go...Because We Can!"
https://www.OutsideOurBubble.com
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