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Old 05-11-2008, 10:05 AM   #35
David Bott
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Join Date: Mar 2008
Location: Hilton
Posts: 382
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Update 2....

Just to follow up, NO PARTS have yet been received to the service center per an e-mail received on Friday from the service center. Note the date of the above post when we were told all was approved. Yet no parts.

I must say, I am just amazed. Yes, great value point, but I am sorry, there is NO EXCUSE FOR ANY COMPANY not to take care of the customer. Even more so after it was approved for service.

I still stay that Gulf Stream could capture the market based on price point, but service and support needs to be a PRIORITY. Customer service goes a long way. Actually the longest when it comes to repeat sales and referrals.

(Note, called into my GS Rep on Friday, no return call.)


Needless to say this...(From the GS site)



...is more or less meaningless.

How long ago did I start this thread (4/9)? We STILL do not have our NEW coach.
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David
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