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Originally Posted by gsadmin
If they were truly trying, they would see the value of responding to questions people have on their coaches ON THIS forum as an authoritative source.
I hate to sound negative but with over 1000 posts here and not one of them from someone who says they are from GS, you have to wonder.
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I disagree that GS or any manufacturer should get into forum debates. It is a lose/lose situation for all. Issues are much better handled when done face to face or at least by phone so you can read into what is being said by inflection. That is lost in type and so many of us try and save words when we type....we tend to sound more cross than we intend and it is easy to get crossways of an internet audience.
I am glad to hear that they are at least monitoring some of these threads to keep their fingers on the pulse of their customers and to try and do better where it may be needed.
BTW...I am NOT being paid for this opinion! LOL With all of the political ads on TV already.....I had to throw that in.
All of this, of course, is JMHO.