Howdy everyone. I know that the different divisions of Gulfstream have different service personnel but I just have to say that I have been nothing but impressed with their willingness to take care of me as a customer over the past couple of years!
I do try and take care of the little stuff myself but when it comes to the stuff I need their help on.....they step up to the plate. Right now my Sedona has been hauled back to the factory to have some work done. Gulfstream sent a transport company to pick it up and will return it to me when it is ready again. That is great service in my book!! In an economy where a lot of manufacturers are closing down it is pleasing and heartwarming for this company to go the extra mile for a customer! One of the benefits of having this work done now is that my camper will spend time in a little milder climate for the next few weeks until it gets tucked into coverd storage here upon its' return to Minnesota!
Thanks to Gulfstream for caring about me as a "happy camper" and taking care of this issue. Combined with the efforts already put forth in the past.....I cannot think of a reason that I would not buy Gulfstream again with the next 5th wheeler or class A if we go that way in the future.
Although not our first camper this 5er is the first NEW camper for us and this experience has set well with us. With only a few payments left to go on it I gotta start saving for my next one.....with a few upgrades. I have decided that there are some must have's on my next one that I do not have now.....such as souble glazed windows....central vac....washer/dryer..etc. The next one will be geared for more fulltime type use...so I suppose I need to save for a new truck too!! Ahh yes, it is good to dream isn't it. Those things will have to wait a few years while we enjoy life with our existing 5er without payments!
I mainly just wanted to share the positive experiences that we have with the service staff as Gulfstream.
Thanks for letting me ramble..........