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Old 05-19-2022, 04:51 AM   #1
Barometer
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Default Too old for repair? Find another dealer.

I own a 1999 Gulfstream Classic built on a Ford E-450 chassis. Last fall I discovered my vent selector switch no longer worked and everything blew out through my defrosters. Went on line and discovered that this was a relatively common problem in E-450s of that era caused by a vacuum leak and owing to the location of the vacuum canister repair could cost near a thousand dollars. Brought it to my local mechanic who confirmed the vacuum problem but was not equipped to fix. So I put Willy to bed for the winter as and figured I would take it to Boyd Ford in the Twin Cities,about 50 miles from me, as they service trucks and RVs. Well I call them up to set up an appointment and I am told they will not service my RV because its over 20 years old. What? What am I suppose to do now? Sorry, its company policy. So I went on line and found Osseo Ford in Osseo WI, about 120 miles from me. They service trucks and RVs and would be happy to service my RV. Dropped it off on a Saturday for repair on Monday. Got a call Monday confirming a bad vacuum canister, and telling me they had a replacement in stock. Repair would be $660, would I like them to proceed? Yes please! Picked up Willy and I am happy camper. Guess who I am calling if my RV needs mechanical repair in the future?
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Old 05-22-2022, 10:29 AM   #2
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We are five hours from you, but the dealership I work at would be happy to help if you are ever down near Rockford, IL.
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Old 05-29-2022, 10:07 AM   #3
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Forgot my shameless plug:

https://www.sunnyislandrv.com/
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Old 05-29-2022, 10:21 AM   #4
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Quote:
Originally Posted by RY469 View Post
We are five hours from you, but the dealership I work at would be happy to help if you are ever down near Rockford, IL.
You rock Master Chief! Hearing reports and articles where RV dealerships/repair shops are refusing to work on rigs older than TEN years. Yep, it's a thing. To me, also retired Navy, this is just a sign of opportunity for other shops out there to step up and fill the new void.
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Old 05-29-2022, 10:23 AM   #5
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Here's an article I just read on the age limit growing issue: https://letsrv.com/10-year-rule-at-rv-shops/
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Old 05-29-2022, 11:12 AM   #6
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We had the same issue with our 2001 E450. It was repaired by our local Ford dealer truck service center.



Motorcycle dealers are the same way about 20 year old bikes. We were on the road once where one of our group had an electrical issue. The Harley dealer we pulled into refused to help because the bike was just over 20 years old. So our friend bought the part and we fixed it in the parking lot.
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Old 05-29-2022, 12:19 PM   #7
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Thanks for your post! I have a 2006 BT Cruiser and I am having the same problem with the vent selector! I have not taken it in yet so I don't know how bad I'm going to be hit $. I live in New Mexico!
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Old 05-29-2022, 01:51 PM   #8
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Default 2003 GS Friendship

I was told dealers get rid of repair manuals for anything over 10 years old. They don't have the space. I mentioned about all info being in a digital format which ended any further discussion. I'm fortunate in that I am a electronic tech and mechanic, so I can repair 98% of any issues I have. I am also from the school, if one man can repair then I can also. May take longer but I will give it the ole college try. I called GS and got the paint codes for mine. Went to a auto paint supplier and bought several spray cans. Mine has the Clearcoat rot. Painted about half so far and looks pretty good if I say so myself. Moral of this long winded story is don't be afraid to try repairs. You might surprise yourself.
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