Hi ArcticExpress -
Glad you got your issues resolved. Sometimes persistence pays off!
I had a similar situation with a new 2004 SunVoyager. Within the first month of use, I had a 6-page gripe list. Left the unit with the dealer who tried to work with GS for 5 months to get authorization for repairs, but GS denied it all, claiming the dealer was padding the list of problems.
I was promised a visit by one of the roving techs too, but he always had other priorities and never came by.
Finally took it back to Indiana, where they worked on it for 2 weeks solid and still had a batch of things to do, and a list of excuses every day. I finally gave up and traded it.
I had a GS 10 years earlier (main reason I bought this one) and it was a WONDERFUL rv with AWESOME factory-support. Guess things change over time.
Really happy you're happy with it. I'd hoped mine was going to be fun too.