Thanks, we will give them a call....
There is so much negative info about the GS factory on the web, we didn't know if contacting them would be worth the time. Thank you for the response, we will give them a call and post our results here at conclusion.
Our 8378 is at our local RV dealer and they are going over the coach. They have found a minor water leak and are tracking it down. Replacing the following, pump for the ice maker, (froze & broke, not winterized properly) toilet w/sprayer, (not necessary, upgrade), door lockset, (no key for original) drivers fan, one slide gasket and the element for the water heater.
Additionally, they are cleaning the roof and exterior. They have tested the entire water system, back flushed the holding tanks and santized all tanks, servicing the generator and completing the recall on the fridge.
They are a great dealer here in PA, their service is awesome and there work is always excellent.