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Old 03-22-2021, 02:49 PM   #1
SidewaysAnger
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Join Date: Oct 2020
Posts: 7
Question Two months and still no parts

Howdy folks,

Does it normally take several months to get a part from GS? My dealer told me that they've been "communicating via email" with GS to get a new lower body panel for my '21 Ameri-Lite TT since they approved the warranty repair in late January. Now maybe it takes longer when the part is large, but two months still seems rather a long time. I've noticed many posts here that are basically venting frustrations about service, so I'm guessing I'll need to urge the dealer to try harder.

Here is a link to my post about the part that needs replacing:
https://www.gsowners.com/forums/showthread.php?t=7539
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Old 04-04-2021, 10:27 AM   #2
elmerfud
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Join Date: Jun 2012
Location: Howell
Posts: 21
Default Slow parts

My experience has been the same. It usually takes 3 to 6 months to get OEM parts from Gulfstream. I had to contact the dealer multiple times to eventually get Gulfstream to actually process the order.

Be patient.
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