New Vintage Cruiser on order

[Lionheart]

Hi All,
I would have been a happy owner, but we have been waiting on our New TT since February. Factory seems to not be able to keep our information in the production line. Very frustrating. Now concerned we're going to get a sloppy build and lots of issues. They have asked for the PO 4 times and what color interior 4 times. We only ordered one because the FBS models are not usually on the lots, but it has everything we want. I can't even figure out if this one has a tank water heater or an on demand water heater. Has anyone else had factory issues? I'm losing faith and their website leaves lots of questions.

 

[RVIsFun3700]

It takes patience

Hi, we went thru the ordering process last year. Ordered thru a dealership thats not close to us which really had a terrible rep. In fact that rep was fired before our Conquest was delivered. It took from about June to Sept for completion, seemed like forever, but in reality 4 months wasn't bad. The factory really should have better communication, with technology these days. I mean when you order a pizza, an app tells you what stage your pizza is at being cooked and delivered, its not that hard. I would have loved just some information, that could ease the mind. For our Conquest 6250 there is one minor/major cosmetic issue with the frame around the slide. Still waiting since Dec for parts, luckily it does not impact operation. I'm happy with the fit and finish, everything works perfectly. We changed some things, but knew we would upgrade those anyways like kitchen faucet, shower sprayer. One thing that was really hard was getting the options I wanted. ie: wanted undermount sink with those sink covers, but got overmount sink instead. Was assured a few things would come as I requested, but then again that rep was not doing a great job apparently. I have contacted gulfstream directly thru their website that has a form for customer service and they have always responded, quite happy with that. In fact just asked them about the frame parts and got an answer the same day. Hang in there, keep being a squeaky wheel and hopefully soon you'll be enjoying your new camper!!

 

[Lionheart]

Campers in limbo

Thanks RVIsFun3700,
Yeah I go to the dealership every Friday to have a face to face. Come to find out the 3 AZ dealerships were recently sold to CampersInn from the family that owned them. Don't seem to have their stuff together. But Gulf Stream asked for the PO and specs three times and I saw each request and reply. But hopefully they get our choices right and we just have small flaws. This week they tell me it's out of inspection and getting issues fixed.
Thanks for the reply, it gives me hope. Good luck.

 

[the gang 1]

Don’t rush things let them build it right